A CRM is a specialized tool designed to boost an education establishment’s marketing and sales efforts, thereby enhancing student acquisition rates. It streamlines team performance and effectiveness, facilitating meaningful interactions with potential learners and existing students. Unlike a B2B Sales CRM, which is usually tailored for extended and complicated sales cycles predominantly managed by organization sales representatives, an Education CRM has unique functionalities.

A CRM is a purpose-built solution that can empower an organization’s sales and marketing teams to drive more client conversions. It equips teams to be more efficient and productive by allowing them to engage contextually with prospective learners and students. It is different from a B2B Sales CRM which typically involves a long and complex cycle, used mainly by sales representatives in organizations.

A CRM is vertically focused and explicitly designed for organizations like Call Centers, Customer Support Team, Immigaration Companies, Banks, Hospitals, EdTech Companies, Coaching & Training Institutes, Study Abroad Consultants, K12 Schools, Play & Pre-Schools, and Higher Education Institutions to grow their enrollments by equipping and empowering their sales and marketing teams to be more productive, fast and efficient. It effectively deals with a higher volume of client leads that sales and counseling teams work on by directly reaching out and engaging the decision-makers i.e. potential clients. A CRM helps sales and counseling reps to do it effectively by giving them all information about the potential students in a single view, where they can call, send an email, or WhatsApp, add notes, and mark follow-ups based on the lead stage in the enrollment journey.

A Sales CRM on the contrary is horizontally focused and designed for B2B Sales where a sales rep’s work revolves around mapping organizations, defining quota, or deal management. The volume of leads they deal with is lower than the volume that sales and counseling teams in organizations deal with, which is about thousands of leads in a year. It’s precisely why one can’t be used as a replacement for the other and it is important for educational organizations to choose a purpose-built solution like 24x7calls’s CRM that fits around the way their teams work.

24x7calls.in, is a groundbreaking Operating System for Recruitment and Enrollments, equipping organizations worldwide. It is the de-facto choice for all organizations seeking to fuel enrollment growth. It provides powerful yet easy-to-use solutions, enhancing productivity for Sales, Marketing, Admission, Finance, and Operation teams.

Products such as Enrollment Cloud, Education CRM, Application Platform, Education Chatbot, and Payment Cloud are all purpose-built to sustain and boost enrollment in educational organizations. With scalability at the forefront, it not only supports present enrollment growth but also prepares organizations for future expansion.

Trusted and utilized by over 1000 educational organizations, ranging from EdTech Companies, Coaching & Training Institutes, Study Abroad Consultants, K12 Schools, Play & Pre-Schools to Higher Education Institutions, 24x7calls showcases its robust capabilities on an annual basis. It empowers 1 billion student engagements, processes 100 million inquiries, and manages 5 million applications on average.